Privacy Policy

1. Information We Collect

Personal Information

When you create an account or subscribe, we collect your name, email address, shipping address, and phone number.

Payment Information

Payments are processed securely by Stripe. We do not store your credit card number, CVV, or full payment details on our servers. Stripe's privacy policy governs the handling of your payment data.

Usage Data

We automatically collect information about how you interact with our website, including pages visited, items browsed, device type, browser, IP address, and referring URL.

2. How We Use Your Information

• Process your membership and rental orders
• Ship items and manage returns
• Communicate about your account, orders, and service updates
• Improve our website, products, and customer experience
• Send promotional emails (with your consent; you can unsubscribe anytime)
• Prevent fraud and ensure platform security

3. Information Sharing

We do not sell your personal information. We share data only with:

• Stripe — for secure payment processing
• USPS / shipping partners — for order fulfillment and delivery
• Analytics providers — to understand site usage (anonymized where possible)
• Legal authorities — when required by law or to protect our rights

4. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze site traffic. You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

5. Your Rights

California Residents (CCPA)

You have the right to know what personal information we collect, request its deletion, and opt out of its sale (we do not sell personal data). To exercise these rights, contact us at hello@rotateclub.com.

EU/EEA Residents (GDPR)

You have the right to access, rectify, erase, restrict processing, and port your data. You may also withdraw consent at any time. Contact us to exercise these rights. Our legal basis for processing is contract performance and legitimate interests.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 3 years to comply with legal obligations, resolve disputes, and prevent fraud.

7. Security

We implement industry-standard security measures including encryption in transit (TLS), secure payment processing via Stripe, and access controls on our systems. However, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website.